Terms of Service

1. The service

Plumb takes a public YouTube link, reads the video's transcript, and produces a written theological critique that measures the teaching against Scripture and the historic Protestant confessions, together with one of three verdicts. By creating an account or using Plumb you agree to these terms. If you do not agree, do not use the service.

2. Accounts

Sign-in is by a magic link sent to your email address. You are responsible for the security of that email account and for everything done under your Plumb account. You must be at least 18 years old, or the age of majority where you live, to hold an account.

3. Credits, subscriptions, and payment

Critiques are paid for with credits. One credit covers one critique of a video up to one hour long; videos over an hour cost two credits. Subscription plans grant a set number of credits each billing period. Unused credits roll over, up to twice the plan's per-period allotment. Credit Pack purchases are one-time and do not expire.

Payment is processed by Stripe; Plumb does not store card numbers. Subscriptions renew automatically until canceled. You can cancel at any time from the billing portal; cancellation takes effect at the end of the current period, and credits already granted remain yours.

A credit is charged only after a transcript has been confirmed available. If a critique fails for any reason after it has been charged, the credit is refunded to your balance automatically. Except as required by law, subscription fees and pack purchases are otherwise non-refundable.

4. Acceptable use

You agree not to:

• submit links to videos you do not have the right to have analyzed, or that are private, unlawful, or infringing;
• attempt to extract, reverse-engineer, or reproduce the system prompts, models, or evaluation standard behind the service;
• use automated means to access the service beyond its normal interface, or to circumvent credit limits;
• present a critique as a statement about a person rather than about the teaching in a video.

5. Critiques and their use

Critiques are generated by an automated system working from a fixed confessional standard. They describe teaching, not people, and they are an instrument for your judgment, not a substitute for it. Plumb makes no guarantee that a critique is complete or free of error. Check every citation against the text.

Critiques you request are private to your account by default. If you choose to publish one to the public archive, you grant Plumb a non-exclusive license to display it publicly. You may use your critiques for any lawful purpose, with attribution to Plumb when quoting them publicly.

6. Third-party content

YouTube videos and their transcripts belong to their respective owners. Plumb reads publicly available captions in order to analyze them and does not claim any rights in the underlying videos.

7. Termination

You may close your account at any time by contacting us. We may suspend or terminate accounts that violate these terms. On termination, unused credits are forfeited unless the termination was our error.

8. Disclaimers and limitation of liability

The service is provided “as is” and “as available,” without warranties of any kind, express or implied. To the fullest extent permitted by law, Plumb's total liability for any claim arising from the service is limited to the amount you paid to Plumb in the twelve months before the claim arose, and Plumb is not liable for indirect, incidental, or consequential damages.

9. Changes

We may update these terms. Material changes will be announced on this page with a new date at the top, and continued use after a change means you accept it.

10. Contact

Questions about these terms: alexherndon@gmail.com.